Returns Policy
Last updated October 02, 2020
Thank you for your purchase - we hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, in their original packaging and with all original tags and labels attached.
RETURN PROCESS
To return an item, please email us at daria@studiodariolina.com to get the process started. Please place the item securely in its original packaging, include your proof of purchase, and mail your return to the following address:
Studio Dariolina
Attn: Returns
55 Oakfield Road
Lobley Hill
Gateshead,
NE11 0AA
United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned:
- Earrings
For defective or damaged products, please contact us at the email below to arrange a refund or exchange.
Please Note
- Sale / seconds items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
daria@studiodariolina.com